Return & Refund Policy
At Allstarshirt, we want you to be completely satisfied with your purchase.
If you are not fully happy with your order, we are here to make the return and refund process as smooth as possible.
Returns
- We accept returns within 30 days from the date of delivery.
- Items must be in their original condition — unworn, unwashed, and with all tags and packaging intact.
- To start a return, please contact us at [email protected] with your order number and item details.
Non-Returnable Items
Please note that the following items cannot be returned:
- Personalized or custom-made products
- Final sale or clearance items
- Gift cards
Refunds
- After we receive and inspect your return, we will notify you of approval or rejection.
- If approved, refunds are issued to the original payment method within 5–7 business days.
- Shipping fees are non-refundable.
Exchanges
- We replace items only if they are defective, damaged, or sent in error.
- For exchange requests, contact [email protected] before returning the product.
Return Shipping Costs
- Customers pay return shipping unless the item is defective or incorrect.
- Use a trackable shipping service to ensure safe delivery of your return.
Order Cancellation Policy
- Orders can be canceled within 24 hours of purchase for a full refund.
- After 24 hours, orders are usually processed/shipped and may no longer be cancelable.
- To request cancellation, contact [email protected] immediately with your order number.
Contact Us
For any questions about returns, refunds, or cancellations, contact
[email protected].